1. Introduction

RemoveBGVideo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video background removal service at removebgvideo.com.

2. Information We Collect

2.1 Information You Provide

Account information (email address, name)
Payment information (processed securely by Stripe)
Video files you upload for processing
Communications with our support team

2.2 Automatically Collected Information

Device information (browser type, operating system)
IP address and location data
Usage data and analytics
Cookies and similar technologies

3. How We Use Your Information

To provide and maintain our video background removal service
To process your transactions and send related information
To send you technical notices and support messages
To respond to your comments and questions
To improve our services and develop new features
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues

4. Video Data Handling

We take special care with the video files you upload:

Videos are processed on secure servers
Original videos are automatically deleted within 24 hours of processing
Processed videos are available for download for 7 days
We do not view, share, or use your video content for any purpose other than providing the service
Video data is encrypted in transit and at rest

5. Data Sharing

We do not sell your personal information. We may share information with:

Service Providers: Third parties that help us operate our service (hosting, payment processing, analytics)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with any merger or acquisition

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access and receive a copy of your personal data
Rectify inaccurate personal data
Request deletion of your personal data
Object to processing of your personal data
Data portability
Withdraw consent at any time

8. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

privacy@removebgvideo.com